Converged Communication Systems
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Converged Communication Systems is a nationwide telecommunication and data infrastructure consulting, business phone system sales, design, installation, service and maintenance support organization. CCS provides best-in-class solutions with fully managed support options while providing standard, extended, or 24/7 maintenance programs. CCS has certified Avaya, Nortel, and Cisco professionals on staff ready to assist you. Our data support group specializes in Linux, Windows, HP, Dell, Sonicwall, Cisco, Juniper, Extreme and many other manufacturers.
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Nationwide Voice & Data Sales, Support, Maintenance (877)96-AVAYA

New Model New Model
1600 Series sets now available for IP Office and ACM.
Wireless IP Wireless IP
IP Dect R4 inexpensive additions for wireless.
New Mobility New Mobility
Integrate mobile phones with One-X connect.
9600 Series 9600 Series
New 9670G H.323 SIP IP Phone & 9600 series available for ACM.

Avaya Partner ACS Release History

To find out your release, go to extension 10 or 11 with a display and press Feature 59. On the display it will show PACS and the release number. If you dont see the release then it might be an older processor.

Release No.8.0

Date: 2009-04-06
Product Release Name: PARTNER Advanced Communications System

The PARTNER ACS Release 8.0 processor introduces new features to enhance customer service, reduce expenses, and simplify maintenance and serviceability. It also supports advanced features such as SIP trunking and expanded voicemail to e-mail support with PARTNER Messaging-sophisticated capabilities that small and growing businesses needs to stay ahead in today's highly competitive environment.

  • Caller ID to Analog Devices
  • Network Clock Synchronization with Deactivation option
  • Name and Extension Display
  • Modified Caller ID Logs Indication
  • Absent Text Messaging with Inspect option
  • Hot Keypad Dialing
  • Message Alert Notification
  • Personalized Station Ringing
  • Integrated SMDI

Release No.7.0

Date: 2004-08-01
Product Release Name: PARTNER Advanced Communications System

The totally redesigned PARTNER ACS Release 7 processor delivers enhanced system functionality, growth and system processing speed that will set the stage for future enhancements and additional applications. All existing expansion modules and sets from older PARTNER ACS system can be used or reused in conjunction with the new 509 processor. This exciting change means cost savings for customers who require more than 3 CO lines and even more flexibility in growth.

  • Expanded Processor now supports 5 CO Lines and 9 Extensions
  • Internal Backup / Restore capability to non-volatile memory
  • Built-in serial administration port for hassle-free system administration
  • Any CO line port can be used as the loudspeaker paging port
  • Enhanced PC Administration and Diagnostic software
  • Continued support for Cell Phone Connect and Remote Call Forward

Release No.6.0

Date: 2003-06-01
Product Release Name: PARTNER ACS

This release of PARTNER ACS delivers features that will enable companies to effectively manage their business. Using the new T1 functionality provides more efficient, cost effective trunking options. Cell phone connect via the T1 module enables callers to easily access their called party even if they are out of the office by simultaneously outcalling to their cell phone. Enhanced accessibility is also achieved through the remote call-forwarding feature, which enables a call to be immediately directed to any external number.

  • T1 Module (Fractional T1)
  • DID Service Feature Operation (requires T1 module)
  • Cell Phone Connect (Requires T-1 Module)
  • Remote Call Forward
  • ICLID (Caller ID) delivered to station when transferred from the automated attendant
  • 'Dialed Number' Display Time Increase
  • Call Timer Continuity
  • Administrable Time for Hold Reminder
  • All Lines Busy Event
  • Electronic Serial Numbers for the PARTNER 308 Modules

Release No.5.0

Date: 2002-03-01
Product Release Name: PARTNER ACS

The PARTNER Endeavor 362EC Modules can now be used on PARTNER ACS R5.0. The module will still function in the same manner, thus providing three analog CO lines, six ETR only station ports (PARTNER phones only), and two full function ETR station ports with full tip/ring functionality. This added functionality enables existing customers to migrate to the latest release of PARTNER while protecting their initial communication system investment. This release offers a new 012E module that provides additional station capacity. The addition of this new module allows PARTNER ACS to support up to 48 ETR stations. PARTNER Remote Administration provides support for the new 012E module and a 1600 DSL remote administration terminal emulator window thus giving access to the command line interface on the 1600 DSL module. The remote diagnostic software displays the type of PCMCIA card that is installed on the ACS processor.

  • PARTNER® Endeavor 362EC Module can now be used in Release 5.0. The module will still function in the same manner, thus providing 3 analog CO lines, 6 ETR only station ports, and 2 full function ETR station ports with full tip/ring functionality.
  • New 012E module that provides additional station capacity. The addition of this new module in the product line allows PARTNER ACS to now support 48 ETR stations.
  • Remote administration functionality enhancements.

Release No.4.0

Date: 2001-05-01
Product Release Name: PARTNER ACS

Enhanced voice and data networking.

  • Connection to local area networks (LANs)/wide area networks (WANs)
  • Corporate backbone, or multi-tenant hub, for sharing of data and voice over twisted-pair copper phone lines
  • Business-ready symmetric digital subscriber line (SDSL) with "always-on" Internet connectivity and file uploads/downloads at up to 2 Mbps
  • Voice over DSL (VoDSL) with the capacity of 16 simultaneous phone conversations
  • Standard Caller ID providing both caller's name and number

Release No.3.0

Date: 2000-05-01
Product Release Name: PARTNER ACS

Enhanced messaging and call handling capabilities.

  • Remote Access PC card
  • Unique line ringing
  • Fax tone detection
  • Call screening
  • Direct extension dialing (DXD) transfer to calling group
  • Enhanced programming procedures
  • Record-a-call
  • Remote administration and diagnostics
  • Automatic Daylight Savings/Standard times
  • Improved emergency numbers/forced account code information

Release No.2.0

Date: 1999-06-01
Product Release Name: PARTNER ACS

Overview Increased capacity and functionality from the first release.

  • Increased line/extension capacity
  • Caller ID logging
  • Auto callback of logged calls
  • Auto System Answer (ASA)/Direct Extension Dialing (DXD) card
  • 308EC line/station module
  • Line pooling
  • Call coverage
  • SMDR talk time output

Release No.1.0

Date: 1998-07-01
Product Release Name: PARTNER Advanced Communications System

Introduced as addition to the PARTNER family of products. Expanded on the capabilities of PARTNER Plus and PARTNER II platforms.

Enhancements This was the first release of the PARTNER® Advanced Communications System.

Future Partner ACS Enhancements

Avaya will continue to enhance and solidify the Partner roadmap to provide smaller customers features that enterprise businesses are use to. Contact CCS sales and design for more information.

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