Avaya Partner Telephone System
Small businesses that need a stable
telephone system with basic feature functionality turn
to the Avaya Partner product line. The Partner
heritage has evolved from AT&T to Lucent and now Avaya.
Avaya ACS R1 to R6 was a 3 line by 8 extension
processor, whereas the R7 and R8 are 5 lines by 9
extensions. This solution is typically for small
businesses needing basic functionality and voicemail
that can grow up to about 40 extensions.
Avaya Merlin Legend and Merlin Magix, Merlin II, Merlin 1030, Merlin 3070, Plus, 206, 410, 820
Small businesses to medium sized
businesses from 0-200 stations relied on the Merlin
product line for over 15 years. From bis-10
handsets, to MLX digital phones, to 4400 series TDL, the
Merlin line evolved over the years and was branded AT&T,
Lucent and then Avaya. With the onset of the Avaya
IP Office, Merlin customers have been migrating to this
robust solutions and can reuse their 4400 sets.
Audix, Octel, and Merlin Mail and Messaging.
Avaya IP Office Phone System PBX & IP-PBX: IP500, IP400, IP401, IP403, IP406, IP412
Our most popular telephone system
option for both small and medium sized businesses is the
IP Office. Pay as you grow architecture and
feature rich options on a medium sized solution.
Grow up to 384 endpoints per processor. This
solution allows analog, digital, H.323 VOIP, and SIP
endpoints or any combination. Free features like
64 conference bridge, built in call recording, high
level ACD and queuing features and well as voicemail to
email is extremely popular. If you are a current
Merlin Magix with 4406, 4412, or 4424 or Definity 6400
series (6408, 6416, 6424) user feel free to reuse these
endpoints.
Avaya Definity Phone Systems: BCS, ECS, G3si, G3r, Prologix, System 75, System 25, IP600
Enterprise businesses from 0-36,000
endpoints with a need for 5-9s of reliability have
turned to the Definity family as the industry leading
PBX on the market. If you have a CSI, MCC, SCC or
any other cabinet the Definity is the most robust PBX on
the market. Customer who have current Definity
solutions can migrate their legacy processors to Avaya's
latest media servers and / or gateways. Definity
customers have 7400, 8400, 2500, 2400, 4600, 6800, 1600,
and 9600 series telephone options in analog, digital,
voip, or sip endpoints. Definity has the most
robust call center ACD and queuing options on the market
today as well as unified communication and contact
center solutions.
Avaya Communication Manager (ACM) Media Servers and Gateways
Formerly known as Definity and
Multivantage, has solutions to fit any enterprise.
90% of fortune 500 companies have enterprise Avaya
solutions in place today. Media Servers include
S8100, S8300, S8400, S8500, S8510, S8700, S8710, S8720,
S8730, S8800 and more. Media Gateway options
include G150, G250, G350, G430, G450, IG550, G650, and
G700. If you need to migrate your existing
Definity you can reuse some circuit packs as well as
handsets. Call Center options include Taske,
Zeacom, BCMR, BCMS, CMS, CCE, and CIE. Voicemail
options include Definity Audix, Objectworld, Intuity
Audix, Intuity Audix LX, Map5, Map40, Map100, Octel,
Aria, Modular Messaging and more. Add application
servers such as AES (application enablement server), SES
or Session Manager for SIP connectivity, One-X Portal,
One-X Mobile, company applications and databases and any
IVR solutions.
Cisco UC500, Call Manager Express, Call Manager IP-PBX
No matter the size of your
organization, Cisco has 3 main telephony options.
The UC500 is for small businesses with basic voicemail
needs and no growth. Call Manager Express is for
mid markets and standard telephony needs. Call
Manager is for large enterprise who need misc
applications in their telephony environment.
Cisco Routers, Switches, Security, and VPN Solutions
Cisco provides enterprise type
routing and switches devices for your business.
Power over ethernet and fully managed as well as gigabit
switches are becoming more popular in today's
marketplace. If you are looking to connect
multiple locations over a WAN and deploy BGP for
ultimate redudancy, Cisco offers best in class solutions
as well as secure solutions for your business critical
applications. If you need an SSL VPN or standard
IP sec VPN, Cisco has solutions that provides both
options.
FatPipe Networks
Companies that house data critical
applications such as web hosting or application servers
where data is critical to business operations leverage
FatPipe to help with seamless data transmissions for
multiple provider internet connection as well as VPN
connections. Cisco has BGP command line whereas
Fatpipe utilizes an easy to use interface.
Multitech Solutions: Fax Servers, IP Gateways, Modems, Cellular Gateways
If you are looking for a simple to
use fax server, Multitech is the way to go with web
interface to add fax users. Multitech has analog
terminal adapters over IP which allow remote locations
to tie in analog phones and overhead paging. Check
out their Cellular Gateway solution that allows you to
add cell service to your phone system and tie in your
corporate network leveraging the cell-to-cell package
calling as well as providing cell redudancy.
Netgear and Linksys Small Business Data Solutions
For small businesses who dont want
to pay enterprise prices, Netgear and Linksys have
solutions for your home or small office network,
wireless options as well as power over ethernet for your
IP Phones. If you are looking to deploy IP phones
for the home, Netgear and Linksys have some good small
office VPN router solutions allowing Avaya VPN IP phones
to work well. If you are looking for 8, 12, 24, or
48 port as well as gigabit managed or unmanaged
solutions.
Dell and HP Authorized Reseller
CCS is a full Dell and HP
authorized reseller for PCs, laptops, servers, and data
switching solutions. If you are looking for a
middle range power over ethernet solution Dell has many
good options that allow for VLAN and easy to use
management. If you are looking for more enterprise
class solutions, HP has history rich data switches.
For customers that use Dell and HP in their environment
add Dell and HP to a CCS technology lease.
Nortel Norstar, ICS, CICS, Meridian, MICS, and Option Phone Systems
Small to midsized businesses have relied on Nortel legacy PBX
solutions. Nortel has planned migration paths for
the older PBX solutions as well as reuse a lot of their
telephone set endpoints. Today customers are
turning to BCM and Communication Server for fully
integrated solutions. If you are seeking full
support on Nortel legacy products, engage the CCS
support team. Meridian M2000 series, 3000 series, M7000
and T7000 series available.
Nortel CS1000, CS2000, CS2100, Communication Server, BCM250, and BCM450 phone systems
Enterprises who have existing
Nortel legacy PBX can migrate to communication server or
BCM without losing total endpoint investment.
However, in Sept 2009 Avaya's acquisition have allowed
Nortel customers to leverage better migration programs
through special finance programs. Whether the
communication server or BCM, IP technology is made easy.
If you are a multiple location environment with a mix of
Nortel and non-Nortel PBX and VOIP systems, leverage
Avaya Aura SIP Session Manager to connect all PBX and
Modular Messaging Network Messaging Feature to tie in
all voicemail solutions to central site. IP 2000, i2000,
T7000, 1100, 1200, 2050, and wireless.
Juniper Networks Data Switches, Managed, Power Over Ethernet, and Routers
Juniper has best in class routing
capability and the best offerings for enterprise level
products. Juniper introduce medium sized solutions
in 2009 which offers all business Junipers leading
routing and switching features.
Polycom Conference Speakphones, Spectralink Wireless, IP Phones, & Video Conferencing Solutions
Polycom's history of best in class
conference room phones and video conferencing solutions
has expanded into the most rugged VOIP wireless
solutions you can add to your PBX. Spectralink
phones were acquired which broadened the depth of the
Polycom product line. Polycom also has VOIP,
H.323, and SIP standard endpoints you can add to any
PBX.
Sonicwall Security, Routing, Firewall, VPN, and Backup Devices
Sonicwall is geared to small to medium sized businesses
to provide security, routing, firewall, vpn, and backup
devices as well as content filtering devices.
Sonicwall is perfectly priced and works well with a VOIP
infrastructure where QOS (quality of service) is
required. Sonicwall has superb VPN solutions
leveraging both soft clients, SSH, SSL, IPSEC and hard
edge devices. If you are looking to deploy Avaya
VPN home IP phones, the sonicwall is fully supported.
Extreme Networks Switches and Routing
Extreme Networks provides
enterprise routing and switching options for your
business. Power over ethernet (POE) managed or
unmanaged switches with options for additional gigabit
or fiber ports, 10/100 or 10/100/1000 available.