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VoIP, SIP, UC, CC, T1, MPLS, VPN
New Model
1600 Series sets now available for IP Office and ACM.
Wireless IP
IP Dect R4 inexpensive additions for wireless.
New Mobility
Integrate mobile phones with One-X connect.
9600 Series
New 9670G H.323 SIP IP Phone & 9600 series available for ACM.
Avaya Partner Advanced Communication Telephone System or Partner ACS
Partner is ideal for the small
growing business who needs basic phone system features.
Originally the AT&T Partner II and Partner Plus, the
Partner ACS has evolved into the Partner Endeavor,
Partner Small Office Edition and Partner ACS R1.0.
Currently, we are in the 8th release of Partner ACS.
Partner ACS Architecture for Small or California based home businesses and nationwide
The Partner ACS processor today comes standard with 5
lines and 9 extensions. If you need growth, simply
add a 2 or 5 slot cabinet to grow to 21 lines by 44
extensions or 31 lines and eight extensions. The
Partner ACS allows POTS lines or fractional integrated
T1. The Partner Legacy Expansion modules came in
200, 200E, 200EC, 400, 400E, 400EC, 308EC, 012, DS1,
VoDSL and others. Each processor comes with 2
PCMCIA slots for remote card, backup/restore card, small
4 box voicemail or 16 box large voicemail card as well
as additional fixed contact closure and smdr port for
call accounting hookup.
- Music-on-hold device
- Contact closure adjunct
Partner ACS Basic Features
The Partner system allows for standard business features
that every small to medium office needs. Caller-ID
is standard on the Partner ACS today. Other
popular features include Send All Calls, Distinctive
Line Ringing, Speed Dialing, 5-Party Conference Calling,
Remote Call Forward and more. These features allow
your small business to be more productive and efficient.
The Cell Phone Connect feature (only available via T1
module) allows for simultaneous ring of cell and desk
phone.
Partner Telephone Sets
The earlier Partner systems allowed for MLS line of
Partner sets which was the first inception of Partner
phones which still can work on the Partner ACS of today
with some minor feature limitations. Partner
Series 1 or Eurostyle sets came out with the Partner ACS
R1. Recently, with the redesign of the Partner ACS
processor with R7.0, Partner Series 2 style phones came
out which are redesigned.
Avaya Partner Series 2
Partner Series 2 phones are
available in Partner 6 Button with Display, Partner 18
Button with Display and Partner 34 Button with Display
as well as 48 Call Assistant or Console. Partner
Series 1 came in 6 Button Non Display, 18 Button Non
Display, 18 Button Display and 34 Button Display.
MLS version phones came in MLS12, MLS12D, MLS18D and
more.
Avaya Partner 5 Slot Carrier For Further Expansion and Partner Voicemail Options
Partner allows you to pay as you grow. The
processor can be a standalone, reside in a 2 slot or 5
slot cabinet. Partner voicemail options come in a
simple PCMCIA for simple voicemail and 1 attendant with
4 or 16 boxes. The Partner Messaging Module starts
at 2 ports and grows up to 6 with flexible voicemail
capacity (200). Legacy voicemail solutions
included Partner Mail and Partner Mail VS.
-
5-slot carrier: 1 foot (0.3 meter) clearance at
the top and sides, and 2 feet (0.6 meter) clearance
at the front and bottom.
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2-slot carrier or stand-alone PARTNERĀ® Advanced
Communications System processor module: 1 foot (0.3
meter) clearance at the front, top, and right side,
and 2 feet (0.6 meter) clearance at the bottom and
left side.
Avaya Partner Wireless and Cordless
Hook-up any standard analog
wireless phone to the Partner system or leverage the
enhanced range Engenius Wireless solution to allow
better range and feature functionality.
Partner 3910 wireless allows for things like multiple
line appearance, hold, conf, etc. The new 3920
allows for more functionality. Otherwise
plantronics wireless headsets are available.
Avaya Partner Series 2 Display
Partner Series 2 phones have an
easier to read display.
Avaya Partner Release 8 Enhancements (Oct 2009) For New Release
On the left, Partner users can now
post absent display messages with inspect to show when
out of the office, out to lunch etc. Hot keypad
dialing allows users to dial without picking up the
phone. Message alert notification visually shows
users new messages in mailbox (specific voicemail may be
required). Personalized station and
distinctive line ringing helps users determine which
line you are calling in. With the onset of VOIP
dynamic T1 and bundled rate plans leverage these T1
packages to save money!
Integrated SMDI for CTI / TAPI
Optional support of 3rd party
applications such as Telecomp's "Pickups" which is a
screen pop app for Partner. If your business
requires CTI, TAPI, TAPI 2.1, TAPI 3.0, TSAPI, hooking
up to a 3rd party IVR or database program, CCS
recommends reviewing Avaya IP Office family of
solutions. The Avaya IP Office scales from 0-384
users and has a pay as you grow architecture. TAPI
drives for local client workstation pops are free on
this platform and this solution is very easy to
integrate. SMDI PCMCIA card kit allows for this.
Avaya Partner Messaging Module R7.0 +
The PMR7 also known as the Partner
Messaging Mobule has expanded unified messaging
functionality to allow voicemail to email via SMTP on
Windows XP PRO and smtp via Exchange Server on Windows
XP PRO. If you are looking for more integration
options see your CCS assigned support representative.
Avaya SIP Gateway Support
The Partner R8 now supports and
tested external SIP gateway products like Multitech voip
fx gateway, adtran 908 and 924, audiocode, and mediatrix
sip gateways. The SIP lines will terminate in CO
ports and SIP trunking options from the service provider
allow lower cost in networking between multiple sites.
Avaya Aura SIP session manager allows for integration of
different PBX across the WAN or MPLS.
Avaya Partner PC Admin for R6, R7, R8
The Partner PC admin tool has been
improved to provide more programming and maintenance
options.
Avaya just recently discontinued
G250 and G350 with the release of G430 which is more scaleable. The G250 was used for remote offices or
small offices that need enterprise features less than
about 12 people. The G350 grew to about 72 people.
If you have a current G250 or G350 and need programming
and maintenance support, contact your local CCS support
and design specialist. If you are looking to
migrate or upgrade your remote H.248 gateways, CCS can
help design and plan a phased migration strategy for
your locations.
Partner ACS 6 Button Display Series 2 (Partner 6D)
Partner Series 2 have an easy to
read display for common areas and less used areas.
Partner ACS 34 Button Display Series 2 (Partner 34D)
Partner ACS 34 Button Display is typically used for
reception positions as well as positions that required
to see user status or busy lamp fields (BLFs) of other
users.
Avaya Partner Messaging Module
Avaya Partner deluxe voicemail
allows up to 6 ports, 200 mailboxes, unified messaging
options, and up to 4 attendants. Other features
include record a call (4 port required), call screening,
cascaded outcalling, personalized greetings,
Avaya Small Messaging Options
The Avaya Partner Voice Messaging
comes in small and large options. The small is 2
ports by 4 boxes and the large is 12 boxes and 2 ports.
This solution only has 1 auto-attendant shared. If
you need additional mailboxes, ports, or auto attendants
review the partner messaging module that grows up to 200
mailboxes, 4 attendants and 6 ports.
Partner Call Assistance also known as Partner DSS Side Console
This allows more busy lamp fields
and programmable button options for reception positions.
Avaya Partner ACS Integration for VoSKY Technolgoies Exchange 9140
Exchange 9410 is a 4-port VOIP gateway that allows skype
integration from a skype service provider to leverage
special calling plans from your VOIP provider.
Avaya, Lucent, AT&T Merlin Legend and Merlin Magix Reusing Partner Sets
Customer who outgrew their Partner
capacities could effectively re-use telephone sets on a
Merlin Legend or Merlin Magix solution. If you
currently have Partner sets on a Merlin solution and are
looking to migrate, the Avaya IP Office has taken over
Avaya's small and medium sized presence. Ask
us about migration and upgrade strategies for your
Partner system.
How to check your partner release and review feature enhancements